SPECIFICATIONS

Light-Up Dome Decal
Circuit Board: A-Grade
Input: 12V via Car Socket
Output: 2 x USB Ports up to 2100mA
Unit Size: 110x40x20mm (at largest points)
Finish: Matt finish
Packaging: Blister packaging with inner card
Commodity Code: 8504409990
Automatic Short Circuit and Surge Protection Built-In, Keeping You Safe.
L.I.D. Display Power Consumption ≤ 20mAh

Optional Extras

• Custom inner card
• iPhone 4 30-pin cable
• iPhone 5/6 Lightning cable
• iPhone 5/6 Lightning adaptor for Micro-USB cable
PowerLink Multi-Cable

TROUBLESHOOTING GUIDE

Problems Connecting The Unit

If the light doesn't turn on after plugging it in...
• On the rare occasion, your car cigarette lighter socket may be too deep for the unit to reach and is unfortunately incompatible. Please use in different cigarette lighter socket if available or purchase a socket adaptor.
• Turn the unit inside the socket to check if there is a loose connection in the socket.

Problems Charging Your Mobile Device With The Unit

If the device does not indicate it is charging/receiving power when plugged in...
• The unit may have entered short-circuit protection mode. This can happen when you are using a faulty cable, the wiring of the cable is not compatible with your mobile device, or there is a surge from the car. As a safety feature the unit will shut down to avoid damaging the mobile device. To reset the unit, plug it back into the cigarette lighter socket and then retry charging. If the problem persists retry charging your mobile device with a different charging cable which is known to work correctly.
• Make sure your mobile device is not already fully charged. Fully charged devices may cause the unit's light to flicker.
• Please check the cable you are trying to charge with by testing it on another unit. Some cables provided with older handsets may be 'data only' cables and not support charging.
• Older mobile phones and digital cameras, although support the connectors we provide, may not accept charging via USB. Please check the manual or contact the device's company to check if your device is compatible.

If the unit is plugged in, the device is connected and the light is on but nothing happens...
• A small percentage of mobile devices are wired to be incompatible with universal cables. If this is the case, try your device's original charging cable or seek assistance about compatible cables from the device's manufacturer.
• The majority of iPhones, iPods and iPads will charge with the universal cable, however, we are aware that some customers with a particular OSX, firmware version, or handset have experienced problems when using third party charging cables. If this happens please use your own original Apple charging cable.

MISCELLANEOUS PROBLEMS

The Unit Is Getting Hot.
This is a perfectly normal feature of charging electronics when in use. Expect the Unit to get pretty hot! But don't worry, our unit is extremely heat resistant!

The Light On The Unit Is Flickering When Charging.
Some devices use a charging method which pulses energy into the device. This causes a flickering effect on the unit and is perfectly normal.

The Light On The Unit Flickers And Charging Stops And Starts When I Move The Unit
Please check the car charging socket has a firm connection to the Unit as this likely the problem.
Our provided cables are of extremely high quality, but please check the cable connection. If there is a loose cable, please use your mobile device's provided charging cable or look to purchase a replacement.

BRANDING

Type: Back-lit Resin Dome Decal
Decal Size: 50x30mm - with 3mm radius corners
Colours: Black or White
Pantone matching available free of charge on orders of 2,500 units or above.

WARRANTY DISCLAIMER

All products are generally guaranteed to be free from defects within 1 year after delivery to your supplier. This means although 1 year warranty is offered on your unit, you will need to contact your supplier for the exact warranty date. Due to these procedures we generally offer an extra month on the warranty to account for possible delays in the unit reaching the end user.

The unit is covered for any defects within this warranty period with the exception of general wear and tear caused by frequent use.

We will cover any defect in the LED or LID systems due to wiring faults, soldering faults or casing deformations. If an international short circuit or intentional malicious damage is found the unit is not covered under warranty.

Units that have been opened by any part or accidently damaged by any users or suppliers are not covered.